February 11 is National 2-1-1 Day! United Way of Chatham County is proud to join United Ways across North Carolina and the nation in celebrating the free, confidential information and referral system that connects callers and web visitors to health and human services 24 hours a day/7 days a week/365 days a year. 2-1-1 helps people find resources for service needs such as food, housing, assistance with utilities, job training, information about health care providers, and more. NC 2-1-1, the North Carolina 2-1-1 system, is also a part of the State Emergency Response Team. When activated during a disaster, NC 2-1-1 becomes the public information portal for disaster related information.
Residents who are looking for help, can simply dial 2-1-1 to reach a live, trained NC 2-1-1 call specialist who can connect them to local assistance. Calls to NC 2-1-1 are free and confidential, and information can be provided in most languages. NC 2-1-1’s database of more than 19,000 resources is also accessible via nc211.org for anyone wishing to self-search for organizations and programs to meet their needs.
“When you dial 2-1-1 you are connected to the best information on resources right here in Chatham County,” said United Way of Chatham County Executive Director Dina Reynolds. “Last year hundreds of callers from our community turned to NC 2-1-1 for help finding assistance. We are proud to be a part of this statewide and national system that brings such a valuable service to our community.”
NC 2-1-1 is available in all 100 North Carolina counties. In 2017, NC 2-1-1 call specialists helped more than 114,000 callers find services for more than 126,000 needs statewide. Additionally, nearly 125,000 searches for programs and resources were conducted through the web-based search tool.