Barry, a disabled 54 year old, called 2-1-1 seeking help with a rent payment he must make to avoid eviction. Barry had secured some of the funds needed to make the payment, but additional funds were still necessary. The 2-1-1 call specialist provided Barry with referrals to local agencies that provide emergency financial assistance. A few days later, the call specialist reached out to Barry to follow-up and see if he had been able to pull together the necessary funds. Barry was happy to report that he had been able to secure the necessary funds from one of the referred agencies and was especially grateful for the follow-up call from 2-1-1.